Homexa® Privacy Policy
Homexa® is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit homexa.com, use our platform, or interact with our services. Last updated September 2026.
Information we collect
Personal information you provide directly, including name, email address, phone number, mailing and property addresses, real estate license information, brokerage affiliation, and transaction details. Information collected automatically when you use our platform, including IP address and approximate location, browser and device information, pages visited, referring source, and cookies. Communication data, including SMS messages sent and received through our platform, phone call recordings and transcripts where consent has been given, and email correspondence.
How we use your information
To provide, operate and maintain our platform; to facilitate real estate transactions and support agents; to send appointment confirmations, follow-ups and service-related communications; to process and manage CRM and lead information; to improve our website, products and user experience; to respond to inquiries and provide support; to send marketing communications where you have consented; and to comply with legal obligations.
Information sharing
We do not sell your personal information. We may share information with service providers who help us operate the platform, with the real estate professionals involved in your transaction, where required by law or legal process, and in connection with a merger, acquisition or sale of assets. Mobile phone numbers and SMS consent are treated separately and more strictly than every category above, as described under SMS and text messaging below.
SMS and text messaging
Homexa® sends text messages only to people who have given express written consent, such as by submitting a form on our website, requesting a home valuation or cash offer, or asking an agent to follow up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share mobile numbers only with the service providers that deliver the messages on our behalf, and those providers are contractually prohibited from using the numbers for their own marketing.
Data security
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and tracking
We use cookies and similar tracking technologies to understand browsing activity, analyze traffic, customize content and improve your experience. You can control cookies through your browser settings, though disabling them may affect some features of our website.
Your rights
Depending on your location you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion, opt out of marketing communications, and opt out of SMS messaging by replying STOP to any message. To exercise any of these rights, contact us at admin@homexa.com.
Third-party services
Our platform integrates with third-party services including Follow Up Boss for CRM, Twilio for communications, OpenAI for AI tools, and PostHog for analytics. Each has its own privacy policy governing its use of information, and we encourage you to review them.
Children's privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children, and we will delete any such information we become aware of.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the date above. Continued use of our services after a change constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy or our data practices: Homexa®, email admin@homexa.com, phone (253) 300-1000.